There are all kinds of ways to be of service to our clients. What works best for one of our male clients is to take pictures of each outfit we create for him using his iPad. We lay the pieces flat so when he looks at the picture again he can see all the components that go into each look. We add extra text details as needed. The pictures you see here are from a wardrobe session where we were adding in the eyewear he should wear with each outfit. We’d been on a glasses shopping trip and he wanted cues about which pair to wear for which outfit. We also gave him clues as to where he could wear that outfit. After we’re gone he can scroll through his pictures and decide what to wear to the many functions he attends.
The PhotoCollage app is terrific for adding text to pictures.
In our most recent closet visits we’ve been doing more than just taking pictures. We group the pieces of each outfit together and hang them in a certain section of his closet so he has grab-and-go outfits that have been 100% approved by the BK-EK team (Brenda and Erin!). This way he doesn’t even need to reference the photos.
The desperate phone call
Last week I got a desperate phone call. How it happened, we don’t know, but two of his beautiful wool floor rugs got infested with moths. It didn’t take much for the moths to travel to his closet and infest all his clothes. Everything had to come out of his closet and his whole place was treated. The bug destroyers recommended having all of his clothes cleaned. What could be washed got washed; what needed dry-cleaning went to the dry cleaners.
When everything came back, our client found it overwhelming to put it all back the way it was. Thank goodness we had the iPad pictures. Erin and I went in and put everything on rolling racks. Then we started grabbing pieces that went together using the images as our guide. We used a combination of hangers from the Container Store to hang individual outfits together. Then we added a rubber band to each outfit to further indicate it was complete and ready to go. Back to the closet each outfit went.
Relief came as we worked off the images we’d created from past appointments
It only took us about an hour to create order in his closet once again.
What I learned as a consultant
I think one thing I learned from this experience is that there are never too many details to be aware of and to document for the client. What seems logical to us isn’t to them. Fashion is our first language but it’s a foreign language to our clients. If you can capture all the details you can when you’re doing the styling session, either in pictures or by writing them down on a Wardrobe Chart, it provides so much security for the client.
He was so happy that he asked us back to create some new combinations for him heading into summer. Our pleasure! And we’ll be sure to capture every single detail we can.