I was shopping with a client last week for shoes. Like many people, it’s a big problem. In this case my client has narrow ankles so she often walks out of her shoes. We found a Prada flat last year that was great because it had elastic around it and hugged her foot so her heel felt secure.
This year we were shopping for dressier flats as she’s no longer wearing high heels. I held my breath as she tried some great shoes on, secretly praying they’d work, but they didn’t. This fit problem has gotten harder to deal with since fewer and fewer shoe companies are offering narrow sizes. She’s tried heel grips before but they’ve never worked out.
I wanted to try inserts for the front of the shoe. An insert in front under the ball of the foot forces the heel back. She was reluctant. I couldn’t blame her. When people have suffered fit problems they get weary when you bring up yet another solution that probably won’t work (in their minds). But between Adam, our shoe guy, and myself, she gave it a whirl.
I watched Adam slip in the inserts. I thought he was doing it wrong. “Don’t you put the narrow part up by the toes?” I asked. “No, this works better,” he said.
That was new to me. The top row in the picture above is Adam’s way and the way that worked. I’ve “X”ed out what is my new old way.
Good news: Her heel didn’t slip! This fit solution meant we had some awesome options. She was delighted. She bought a few pairs of shoes. As we were leaving she said, “Boy, Adam had ’em today.” He sure did. He even gave all of us extra pads to take home with us. We asked him to write on the back of them so we’d remember how they went in. It still seems counterintuitive to me so believe me, I’m looking at his diagrams until it comes naturally to me.
I was just with this same client yesterday in her closet, making outfits with her new shoes and a few new clothes we had purchased at the same time. I always ask clients to wear shoes around the house to be sure they work as well at home as they did in the shoe store. She had done her homework and was having no problems with heel lift-off. Hooray!
Have you used inserts in this direction?