“You Had Me At the First Appointment”
6-week teleseminar with Brenda Kinsel, AICI CIP
AICI CEU approved (earn .7 CEUs)
Begins Monday evening, August 16th, 2010
or Tuesday morning, August 17th if you live in Australia or New Zealand
Join award-winning image consultant, Brenda Kinsel, in this information-packed telephone seminar where you learn how to give the client tools to understand her style, create rapport, and gain trust. At the same time, you will co-create a list of objectives that you and your client will successfully achieve in follow up appointments. There's an art and science to getting this right, right from the start. Learn how to reach out and get the clients you love to work with and keep them coming back for more. In this six-week live teleseminar you'll learn Brenda’s successful techniques for creating the dynamic first appointment that will win clients over while providing them with a personal style recipe that they'll thank you for for years!
Learn how to:
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Create the step-by-step structure for the first appointment
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Practice the art of understanding the client and uncovering her needs
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Use the 5-5-5 formula for creating future business
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Create expectations so you can exceed them
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Get them ready for a successful closet or shopping appointment with you
The dates for the six 75-90 minute sessions are as follows:
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August 16th (U.S. & Canada)/ August 17th (Australia & New Zealand)
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August 23rd (U.S. & Canada)/ August 24th (Australia & New Zealand)
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August 30th (U.S. & Canada)/ August 31st (Australia & New Zealand)
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September 13th (U.S. & Canada)/ September 14th (Australia & New Zealand)
- September 20th (U.S. & Canada)/ September 21st (Australia & New Zealand)
- September 27th (U.S. & Canada)/September 28th (Australia & New Zealand)
People are talking about "You Had Me at the First Appointment"
"Brenda's class exceeded my expectations. Thanks to her, I now have a structure that creates long-lasting and fruitful relationships with clients, something I didn't have before. How incredibly generous of her to share her secrets with us!" Suzanne Douglas
"Brenda's class is amazing. It presents an opportunity to examine one of the most challenging and often uncomfortable times with a client, the first time you meet her! Not only did I learn from someone so richly experienced but I also got to role play, and put myself in different situations, including being in the shoes of the client." Bianca Stark-Falcore, AICI FLC
"Brenda had us at the first appointment. She knows how to discover what makes a client 'tick,' and she generously shared her wisdom and expertise with us. Brenda's course has made it easier to get focused and clear with my clients as to what works best for them and what works best for me, too, as their consultant. It's definitely a win-win situation all around!" Leah Oman, AICI CIP
Class format
All calls are at 5 p.m. Pacific Daylight Time/ 8 p.m. Eastern Daylight Time and are recorded for repeat listening. You don't have to be on the live call, but it is recommended. (Please note: if you are earning CEUs for this course, you do need to be on the calls.) If you're in Australia or New Zealand please check your time zone as class times will be the following morning. For example August 9th class will be August 10th at 10:00 a.m. in Sydney; 8:00 a.m. in Perth.
Never been on a teleseminar before?
It's easy! A teleseminar is a class that's delivered over the telephone, in a teleconference format. At the appointed time, simply dial the phone number given for class, enter the access code when prompted followed by the # sign, and you'll automatically enter the teleconference. There's no cost to participate on the call except your normal long distance charges.
To keep the lines quiet so everyone can easily listen to the class, press *6 (Star 6) to mute your line. Press *6 to unmute your line when you want to participate in the discussion.
To Earn .7 AICI CEU Credits
You are eligible to earn .7 AICI CEU credits for this course. To receive those credits, you will be asked to complete an end of course evaluation and list what you’ve learned to do as a result of the course (learning outcomes). At the course completion you will be asked to submit to the instructor a sample of your interview questions, your list of client benefits (to be used in your marketing materials) and your pre-appointment professional checklist. You are required to attend at least 5 out of 6 classes. If you miss a class, you must submit a summary of that class (after listening to the recording) in order to receve the CEUs.
"This class has made me change my approach with clients entirely and has brought me such confidence. This is an invaluable class for any image consultant, no matter her experience!" Jeannine Ritter, AICI